I contemplated updating my website so many times with an easier booking platform. I wouldn't say I was archaic but pen and paper was certainly top of my office check list. It was simple, people rang, picked a date, I went out to the office, found my diary and checked if the date was available.  So simple? Except it wasn't. The date would be booked or if it was available people wanted to know all about the services offered, so I would then take an email address and  mobile number, send them all they needed to know.  They would delay, ( as after all us horsey people are notorious at forgetting and heading off to sort the horse out) and then they would message back a few days later to find the date had gone!

This happened on quite a few important show dates and to let people down was hard, especially when you knew how much it meant to people and the time and effort they had spent getting their horse ready for a show, only to find out they had no transport.

Something had to change, it had to be simple - my computer skills were slightly limited and I needed something that could easily intergrate into my website!! After consultations with people 'who know!' a booking platform was set up!!

This was brilliant! People were now able to see the services we provided, the cost, the dates and immediately book on line. Confirmation emails, updates and the ability to rebook after the event made it so much easier.

So now the website has a fully functioning booking platform which has been given 5 stars by our customers for its easy to use design.

So that was something off my ever growing to do list. Next it was to sort the loyalty scheme, with so many of our customers coming back time and time again we felt it only right they were rewarded for their loyalty.

That will be live on our website by the end of October and just wait to see what November brings!

In the meantime the lorry continues to travel the length and breadth of the country and we love to see all the photos you send us of your 'horsey' adventures.

Cathy x